Effective Date: January 2026
FENOM Town Planning & Construction is committed to protecting your privacy and ensuring transparency in how your information is handled.
1. Information We Collect
We may collect personal and technical information when you interact with our website,
submit forms,
request quotations,
or communicate with us.
Personal Information
- Full name
- Email address
- Phone number
- Project information
- Business or property details
Technical Information
- IP address
- Browser type
- Device information
- Cookies and analytics data
- Website interaction statistics
2. How We Use Your Information
Information collected through our website may be used to:
- Respond to inquiries and consultation requests
- Provide quotations and project estimates
- Improve our website functionality and user experience
- Communicate project-related updates
- Analyze website traffic and performance
- Deliver customer support services
3. Cookies & Analytics
Our website uses cookies and similar technologies to improve user experience,
analyze visitor interactions,
and optimize website functionality.
Cookies may remember user preferences and improve page performance across future visits.
By continuing to use our website,
you consent to the use of cookies in accordance with our Cookie Policy.
4. Google reCAPTCHA
Our website uses Google reCAPTCHA to protect forms from spam and automated abuse.
reCAPTCHA may collect hardware and software information,
such as device and application data,
for security purposes.
Use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.
5. WhatsApp & Third-Party Communication
When submitting forms or contacting FENOM,
you may consent to communication via WhatsApp,
email,
or telephone.
Third-party platforms used for communication may process data according to their own privacy policies.
6. Data Protection & Security
FENOM implements reasonable administrative,
technical,
and organizational measures to protect your information from unauthorized access,
loss,
or misuse.
However,
no online transmission or electronic storage method is completely secure.
7. Intellectual Property & Project Information
Any plans,
drawings,
renders,
layouts,
designs,
or technical materials shared with FENOM remain protected intellectual property unless otherwise agreed in writing.
8. Information Sharing
FENOM does not sell personal information to third parties.
Information may only be shared:
- With trusted service providers supporting website functionality
- When legally required by authorities
- For project collaboration with approved consultants or contractors
9. User Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of stored data
- Withdraw communication consent
10. Construction & Planning Disclaimer
Project estimates,
planning guidance,
architectural concepts,
and development calculations displayed on the website are preliminary and informational only.
Actual costs,
approvals,
and implementation outcomes may vary depending on regulatory requirements,
site conditions,
market conditions,
and project scope.
11. Governing Law
This Privacy Policy shall be governed by the laws of Zimbabwe.
12. Updates To This Policy
FENOM reserves the right to update or revise this Privacy Policy at any time without prior notice.
Updated versions will be posted on this page with revised effective dates.
13. Contact Information
For questions regarding this Privacy Policy,
please contact:
- FENOM Town Planning & Construction
- Phone: +263 711 321 355
- Email: info@fenomtpc.com
- Website: fenomtpc.com